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• Bank conveniently and securely with the Bank of America® Mobile Banking app for U.S.-based accounts. Manage Accounts. Review activity in checking, savings and credit card accounts. View mortgage, auto loan and other account balances. Activate or replace credit/debit cards.
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By Bank of America Bank conveniently and securely with the Bank of America Mobile Banking app for U.S.-based accounts. Manage Your Bank Accounts and Finances - Review activity and balances in. Download the Bank of America Mobile App today. Discover our Mobile Banking app for secure banking from almost anywhere. Drive-thru ATM Cardless ATM More information about Cardless ATM. Use your smartphone to withdraw cash, make deposits, check balances and more at our Cardless ATM. Set up is easy - just.

Bank of America today announced the launch of its newly designed, award-winning mobile banking app that will provide a more seamless and streamlined experience for its approximately 29 million mobile clients. The sleek, modern design makes it even easier to navigate all of Bank of America’s robust mobile banking features. The latest version of the app also includes enhancements to Erica®, the bank’s AI-driven virtual financial assistant, designed to help clients better manage their finances.

“The new look and feel of our mobile app reflects Bank of America’s focus on delivering solutions for clients that are timely, relevant and accessible, however they choose to bank,” said David Tyrie, head of advanced solutions and digital banking at Bank of America. “This enhanced mobile experience makes it even easier and more convenient for clients to bank with us, and empowers them with information and insights to make better financial decisions.”

While developing the new app experience, client engagement was key. “The app redesign was informed by feedback from our clients who will start to see visual changes and a new unified design as part of an overall evolution of our digital banking experience,” said Rachel Kobetz, head of experience design at Bank of America. “These updates give our app a modern interface and provide more personalization based on the client’s relationship with us.”

Bank of America has also announced new features to its mobile app including an enhanced shopping experience and several updates for debit and credit card holders. The shopping experience demonstrates the bank’s high-tech, high-touch strategy by further connecting digital and physical channels, allowing clients to begin an application process for a new product or service, such as a credit card or home or auto loan in a financial center and complete it at a later time within the mobile app.

Updates for card holders who use the mobile app include:

• Erica® credit card debt reduction insight – Erica will soon provide qualifying clients an interactive view of potential savings they could realize by accelerating the paydown of their Bank of America credit card balances. Currently available to all Bank of America employees, this new feature will begin rolling out to clients next year.
• Erica card security updates – Clients can ask Erica for more details on potential unauthorized card charges and for help with initiating a dispute. Erica can also provide information on why a card transaction was declined and, in many cases, provide assistance to remedy the issue without clients having to call.

These updates coincide with other major digital milestones for Bank of America:

• More than 9 million clients have engaged with Erica to stay on top of their finances, resulting in approximately 75 million interactions to date.
• More than 1 million clients have requested the bank’s digital card for debit since its launch in June 2019. Available to eligible clients who need a new or replacement debit card, this offering has the same protections and benefits of a physical debit card and is immediately available to use in the mobile app.
• More than 2 million clients now use the mobile banking app in Spanish, benefiting from key features such as making appointments, transferring money with Zelle® and paying bills, all in their preferred language.

Bank of America’s full suite of solutions are enhanced by Preferred Rewards, a first-of-its kind loyalty program that recognizes the value of a client’s entire relationship with the bank. Approximately 6 million members have enrolled in the program, which recently marked five years of rewarding members with perks and benefits.

About Bank of America Digital Banking

Bank of America’s award-winning digital banking platform is an evolving source of increased client engagement and satisfaction serving 38 million digital clients, including approximately 29 million active mobile users. During the third quarter of 2019, digital clients logged into their accounts 2 billion times and used digital to make 138 million bill payments and book 613,000 appointments.

Bank of America

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience in the United States, serving approximately 66 million consumer and small business clients with approximately 4,300 retail financial centers, including approximately 2,400 lending centers, 2,600 financial centers with a Consumer Investment Financial Solutions Advisor and 1,900 business centers; approximately 16,600 ATMs; and award-winning digital banking with 38 million active users, including approximately 29 million mobile users. Bank of America is a global leader in wealth management, corporate and investment banking and trading across a broad range of asset classes, serving corporations, governments, institutions and individuals around the world. Bank of America offers industry-leading support to approximately 3 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients through operations across the United States, its territories and approximately 35 countries. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange.

Learn more at about.bankofamerica.com, and connect with us on Twitter (@BofA_News).

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For more Bank of America news, including dividend announcements and other important information, visit the Bank of America newsroom and register for news email alerts.

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Bank of America, N.A. Member FDIC © 2019 Bank of America Corporation.

Zelle and the Zelle-related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Microsoft Internet Explorer 6.0 is no longer compatible with Online Banking. To ensure maximum security and the best experience, please:

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• Go to the Internet Explorer, Firefox or Chrome websites and download a new browser version
• Review Online Banking system requirements, options for access, notices and disclosures
• Once you have finished, you will need to restart your computer and sign back into Online Banking

Online Banking and eCommunications System Requirements

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When you first enrolled in Online Banking, you agreed to receive certain Online Banking notices, disclosures and communications ('eCommunications'). Please refer to your Online Banking enrollment documents for a list of these eCommunications. While you may be able to access Online Banking and eCommunications using other hardware and software, your personal computer needs to support the following requirements:

• An operating system, such as:
  • Windows NT, 2000, ME, XP, Vista or Win 7; or
  • Mac OS 10
• Access to the internet and an internet browser which supports HTML 4.0 and 128bit SSL encryption and Javascript enabled, such as:
  • For Windows NT, 2000, ME, XP, Vista, or Win 7
    • Microsoft Internet Explorer 7.0 and higher
    • Firefox 3 and higher
    • Chrome 3.0 and higher
  • For Macintosh using OS 10.x
    • Safari 3.0 and higher
    • Firefox 3 and higher
    • Chrome 4.0 and higher

Most eCommunications provided within Online Banking or at other Bank of America websites are provided either in HTML and/or PDF format. For eCommunications provided in PDF format, Adobe Acrobat Reader 6.0 or later versions is required. A free copy of Adobe Acrobat Reader may be obtained from the Adobe website at www.adobe.com.

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In certain circumstances, some eCommunications may be provided by e-mail. You are responsible for providing us with a valid e-mail address to accept delivery of eCommunications.

To print or download eCommunications you must have a printer connected to your computer or sufficient hard-drive space (approximately 1 MB) to store the eCommunications.

Withdrawing Consent to eCommunications and Effect on Online Banking Access

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Subject to applicable law, you have the right to withdraw your consent to receiving eCommunications by calling the appropriate toll-free customer service phone numbers listed on the Customer Service tab. You will not be charged a fee for withdrawal of your consent.

If you withdraw your consent, we may stop providing you with eCommunications electronically and we may terminate your Online Banking access. Your withdrawal of consent is effective only after you have communicated your withdrawal to Bank of America by calling the appropriate customer service phone numbers and Bank of America has had a reasonable period of time to act upon your withdrawal. Your consent shall remain in force until withdrawn in the manner provided in this section.